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privacy policy

PRIVACY POLICY

GENERAL INFORMATION

Your right to privacy is particularly important to us. This privacy policy has been established in order to guarantee you the security of your personal data in terms of obtaining, securing and processing it on our website at www.cacane.pl.

By providing us with your personal data, you accept the terms set out in our Privacy Policy.

WHO PROCESSES PERSONAL DATA?

Personal data provided to us are entrusted to the administrator of personal data, which is: Grażyna Popenda, conducting business activity under her own name and surname, ul. Poprzeczna 2a / 9, NIP (tax identification number): 954 131 60 50.

In order to complete the order, your contact details are shared (entrusted) to the following categories of recipients:

•Courier companies

• Payment processing companies

• Hosting companies

Each of the abovementioned companies have been chosen with due diligence in terms of market confidence, the use of secure protocols, and in addition, these companies are bound with Cacane by a separate agreement (contract, regulations) regarding the protection of entrusted data.

WHAT PERSONAL DATA DO WE COLLECT?

Customers using our store remain anonymous until they decide to provide us with their data. The information contained in the system logs (e.g. IP address) resulting from the general principles of Internet connections is used by technical devices for technical purposes related to the administration of the store's software. In addition, IP addresses are used to collect general, statistical demographic information (e.g. about the region from which the connection is made). Placing an order or ordering a Newsletter requires completing the form in which you must provide information enabling email and telephone contact, identification of payment, full delivery address of the ordered products. The information provided in the form is used by us to make necessary contacts with our clients and to identify payments and deliver the ordered products

WHAT DO WE USE YOUR DATA FOR?

We use the personal data provided to us to establish, shape the content, change, terminate and correctly perform the services provided electronically and fulfill your orders, enable access to exclusive materials on our website, complete the complaint procedure, send free newsletters, personalize your visits to our website or use of the products we offer and allows us to improve the quality of our services.

DO YOU HAVE ACCESS TO PERSONAL DATA PROVIDED BY YOU?

We will treat the request to delete all personal data as a request to delete an Account. Deleting contact details from the completed order and the sales document issued is not possible. Legal basis: art. 17 GDPR

You have the right to withdraw any consent that you gave at the time of registration to our website and at any time using the website. Withdrawal of consent takes effect from the moment of withdrawal of consent. Withdrawal of consent does not affect the processing carried out by us in accordance with the law before its withdrawal. Legal basis: art. 7 GDPR.

HOW DO WE PROTECT YOUR PERSONAL DATA?

The security of personal data on our website is treated with due care. If such a need arises, we take the necessary steps to ensure it, including the application of all necessary technical and organizational measures, in particular to prevent the unlawful processing of data and their accidental loss, destruction and damage. The measures used do not give a complete guarantee that personal data will not be disclosed, changed or deleted due to failures or errors of software used to protect this data, such as firewalls.

We make every effort to ensure that your personal data is processed and protected in accordance with the requirements of law, securely stored and transferred only with adequate protection.

If you have any further questions regarding the security of your data, please contact us.

HOW LONG DO WE STORE YOUR PERSONAL DATA?

We store your personal data for the duration of your Account on the cacane.pl website, for the purpose of shopping in accordance with the store's regulations. After deleting the Account, your data will be anonymized, with the exception of information on consents (we will keep this data for a period of 3 years after deleting the Account for the purpose of examining complaints and claims related to the use of our services).

We store the personal data of unlogged Users for a period of time corresponding to the life cycle of cookies stored on their devices. Data on accounting documents will be stored in accordance with tax law for a period of 5 years.

COOKIES

Cookies are small pieces of text that the website sends to the browser and which the browser sends back at the next visits to our website. Our website uses cookies to track your preferences, conduct promotional campaigns, track the number of visitors and network traffic patterns.

Cookies do not contain data that would allow your identification. What's more, these files are not harmful to your device in any way, and they do not modify its settings or the settings of the software you use on your device. Reading the content of these files is only possible by the server that created them.

If you do not want cookies to be installed on your device, you can turn them off in your web browser. This option can usually be found in your browser's security settings. Please note that disabling cookies completely in your browser may make it difficult to use our website.

LINKS TO OTHER WEBSITES

Our website may contain links to other websites. If you visit them, please read the privacy policies and policies of using cookies applied on these websites, and in the absence thereof- you should contact the editors of the site to obtain information on this topic.

We declare that we have no influence on the privacy policy of the administrators of these websites or the policy of using cookies. We are not responsible for the manner in which the principles of personal data protection are applied on these websites and any damage related thereto.

REGULATIONS

Please also read our regulations, including the rules for using our online store, in particular the provisions regarding our liability.

CONTACT

If you have any questions related to this Privacy Policy, you can contact us via the email address: biuro@cacane.pl.

CHANGES TO PRIVACY POLICY

All changes to the Privacy Policy will be posted on our website. We recommend checking the site regularly to check the current version of our Privacy Policy.

The last modification took place on September 29, 2019.

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